WE PROVIDE SUPERSTAR INSIDE SALES & TELEMARKETING REPS
We provide top-tier, fully-trained inside sales & telemarketing reps to businesses on a TEMPORARY TO PERMANENT basis. Reps are available to fit ANY need - part or full-time; remote (home-based), or working from your location.
Rep "temp period" is one to two weeks. Reps are compensated a flat-rate during this time. We charge a flat-fee for our program - please contact us for rate(s).
WHAT WE DO FOR YOU:
*Download a sample client script & sales process HERE.
QUESTIONS & ANSWERS
Do reps always start on a "temp" basis?
Yes. They want to feel out the opportunity to work for you, just as you want to ensure they are as good as I say they are.
How long does it take to find a rep and train them?
A few days to a week.
How many hours are reps looking to work?
We have both part and full-time reps available, but the average rep is a part-timer who wants to work roughly 100 hours per month (25 hours per week).
What is a common compensation plan for a telemarketing rep who is doing lead generation for me?
A very typical comp plan would be something like $10 per hour, PLUS a bonus per lead. Other compensation plans include: hourly, salary plus commission, and pay-per-lead.
Do you offer a "guarantee"?
We offer a 30-day replacement guarantee - training included.
Can you recruit outside sales representatives or sales managers?
Do you offer sales training to individuals and/or groups? Will you travel?
Yes - I offer individual and group sales training. I can do either on-site or virtual training - on-site training at your location is recommended for larger groups. Please contact us for rates.
AREAS OF EXPERTISE
Recruiting – Focused on recruiting reps with the talent and drive to take full advantage of training and achieve long-term sales success; Select stand-out sales professionals who can work on a commission-based compensation model.
Telemarketing, Lead Generation & Appointment-Setting – From the powerful opener / introduction to the closing of the call, each contact is a chance to get a "yes"; Best practices are taught to optimize wording and really sell the value of the service / product; Setting a positive, conversational tone is also taught in order to get the commitment to move forward to the next step in the sales process; Finally, learning the art of a strong close, one that reinforces the benefit of the product and leaves the potential customer intrigued and wanting more information; Making the most of each call is a MUST for a dynamic sales team.
Script Writing – Simple cold-calling (lead generation) scripts that follow a model of recent inside sales achievements; Rep(s) will internalize, display confidence and sustain exemplary productivity over the long-term.
Training – Overseeing and facilitating complete rep training on products, services and best practices. Specializing in: cold-calls (lead generation), using CRMs, lead forms & proposal systems, how to transition into sales calls, closing techniques, and more.
Sales – While each salesperson will impart their own unique personality and style, there are some basic techniques that will universally benefit everyone; From focusing on the customer and their needs / priorities, to using impactful language to really convey value, every member of a sales team will benefit from these tools; Once they are practiced, they become internalized and like second nature… and then success happens!
Management – Establishing daily sales reporting in order to effectively manage rep performance and generate accurate forecasts. Implementing reward and incentive programs to create a fun, fast-paced and dynamic sales environment. Creating a culture where reps care about the company and each other.
ADDITIONAL KNOWLEDGE BASE & RESOURCES
• Business & Consumer Databases – Salesgenie, Infofree, etc.
• CRMs – Salesforce.com, Insightly, etc.
• Cloud-Based Dialers – Predictive & Preview Dialing Systems
• Web-Based Lead Forms – Creation & Implementation
• Quotation & Proposal Systems – Simple to Set-Up, and Easy to Use for Entire Sales Team
• Near-Shore Call Centers – Exceptional Telemarketing via Central American Call Centers
• Marketing & Advertising – Web Design, SEO, Google Adwords, YouTube, Direct Mail
INSIDE SALES & TELEMARKETING TRAINING PROGRAM (OUTLINE)
Here's a partial outline from our Sales Training program:
Part B: Terminology
Part C: Becoming a True Professional
Part D: Lead Generation, Appointment-Setting & Sales Processes
Part F: Addendum (Resources)
Direct: (913) 735-9020
Main Office: (913) 777-1355
"Kevin Downey is UNBELIEVABLE!” – Dan Jourdan, The Sales Energizer
“Kevin is an absolute WIZARD when it comes to inside sales and rep training!” - Phil Singleton, Kansas City Web Design & SEO